Monday, March 02, 2009

Evil Genius

I received Shane Jones' novel Light Boxes in the mail today, from Publishing Genius Press. After I got the Paypal receipt, I received a Blackberry e-mail directly from the business, with a quick "Thanks, Julie! This will ship tomorrow." And I thought, wow, that's pretty special. And now, mere days later, I decant the book from the envelope and it was wrapped in a piece of green paper with a Thanks, Julie! written on it. Y'know, it doesn't take much to make the American consumer sit up and say, Hey, I didn't get treated like chattel today. Maybe that's a statement about the crappy state of customer service today, maybe it's a statement about what rude, obnoxious assholes we are to each other, but regardless, sometimes businesses do that little bit that makes customer loyalty inevitable. Adam Robinson, today is your day. I'll be reading Shane Jones' novel with a light heart and a smile, at least until someone or something dies or is horribly mutilated. Not that it's likely, judging by the stark, yet serene cover. It's a really classy cover, now that I think on it. Everything about this book, from the recommendation on to Adam Robinson's thank yous, has predisposed me to like it.

I'll keep you posted.

0 comments: